Heybike EC compact City
Heybike EC compact City
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- 1–3 Days Delivery
- 30-Day Returns
- 365 Days Warranty
Authorised UK Seller
Authorised UK Seller
We are a UK-based company and an officially authorised representative of ENGWE in the UK.
All products are shipped locally and supported by our UK repair centre.
Even after the warranty period, we’ll do our best to assist with any issues you may encounter.
Responsive Customer Support
Responsive Customer Support
Need help?
We offer live chat support from 9AM–5PM, and our email support team is available 24/7—we’ll get back to you within 24 hours. We're here to help every step of the way.
Trusted After-Sales Support
Trusted After-Sales Support
Warranty & Repairs:
For non-human-related issues, we offer after-sales support and spare parts within 1 year.
If the issue arises after 1 year, parts can still be purchased at cost.
Heybike EC compact City
Experience Seamless Shifting
Effortless City Mobility
Equipped with an internal gear system for automatic 3-speed shifting, EC Compact City offers a smooth and comfortable ride. Forget the hassle of shifting gears manually and just immerse yourself in the cycling fun. Every ride is as effortless as it is exhilarating.
Long Range, Large Battery Capacity
Built for Practicality
No Range Anxiety! With a removable 36V 13Ah(468Wh) battery, this bike runs up to 110km(PAS). You can also carry so many things with its 120kg payload capacity.
MIVICE torque sensor
User-Friendly Design
The torque sensor helps seamlessly transmit power for a smooth and stable ride every time you are cruising through the city. A robust aluminum alloy trapeze frame is not only durable, but also easy to get on and off.
Specification
| Basic Information | |
| Product Model | EC Compact City |
| Color | White, Yellow, Grey |
| Size | one size |
| Dimension：L*W*H | 162*68*111CM |
| Package Size：L*W*H | 137*27*90CM |
| Motor | 36V 250W Front Motor |
| Battery | 36V 13AH |
| Charger | 42V 2A |
| PAS | 3 levels |
| Controller | torque controller |
| Display | TFT color display |
| App | App support |
| Mechanical System | |
| Frame | Aluminum Alloy |
| Tires | CST 20” x 2.4” Tires |
| Rim | Aluminum Alloy |
| Front Fork | Aluminum Rigid Fork |
| Brake | TEKTRO Hydraulic Disc Brakes |
| Performance | |
| Max speed | 25km/h |
| Range | 110km |
| Recharging Time | 6-7/h |
| Max Load | 120kg |
| G.W./N.W. | GW 30kg/ NW 24.5kg |
| rear rack capacity | 45kg |
Size
| Suitable for riders | 155-180 cm/5’1″ to 5’11” | |
| A | Seat tube | 34 cm/1’1″ |
| B | Chainstay | 42 cm/1’5″ |
| C | Effective Top Tube | 61.5 cm/2’0″ |
| D | Head Tube | 18.3 cm/0’7″ |
| E | Handlebar Height | 112 cm/3’8″ |
| F | Minimum seat height | 74 cm/2’5″ |
| G | Maximum seat height | 92 cm/3’0″ |
| H | Wheelbase | 107.5 cm/3’6″ |
| I | Total length | 161 cm/5’3″ |
What’s In The Box?
| Item name & Quantity | |
| A | Manual Flyer x1 |
| B | Pedals x2 |
| C | Saddle x1 |
| D | Charger x1 |
| E | Front Wheel x1 |
| F | Battery Lock Keys x2 |
| G | Tools x7 |
| H |
Plastic Threaded Winding Cable x1 |
| I | Cable Ties x3 |
| J | Headlight x1 |
| K | Front Fender x1 |
| L | Electric Bicycle x1 |
More Reasons to Love It
Backlit TFT Color Display
The display provides clear and real-time updates on your ride. You can always quickly check the speed, battery life, and other riding data.
TEKTRO Hydraulic Disc Brake
Hydraulic Disc Brakes provide strong, precise stopping power, ensuring smooth and reliable control in any weather.
Rear Light
The rear light ensures enhanced visibility and safety during rides, featuring a durable design and bright illumination for optimal performance in low-light conditions.
Front Light
The front light ensures visibility and safety during night rides or low-light conditions.
CST Tires
Durable and versatile, the CST 20″ x 2.4″ tires offer excellent grip, stability, and shock absorption. Ideal for urban commuting and light off-road rides.
FAQ
Why should I choose Electric Phoenix?
Because we combine expert knowledge, UK-based stock, unbeatable value, and round-the-clock support. We make buying and owning an e-bike simple and stress-free.
Do you deliver across the UK?
Yes! We ship directly from our UK warehouses, with most orders dispatched the next working day.
What kind of support do you offer after purchase?
We provide a 1-year warranty and carry spare parts for quick service. Plus, our 24/7 UK-based team is always ready to help with any questions.
Are your prices competitive?
Absolutely. Thanks to strong supplier partnerships, we’re able to offer the best deals in the UK market — without compromising on quality or service.
How do I know which e-bike is right for me?
Simply reach out to us! Our experts will help match you with the perfect e-bike based on your needs, whether it’s for commuting, leisure, or off-road adventures.