Heybike EC 1 Urban E-Bike
Heybike EC 1 Urban E-Bike
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- 1–3 Days Delivery
- 30-Day Returns
- 365 Days Warranty
Authorised UK Seller
Authorised UK Seller
We are a UK-based company and an officially authorised representative of ENGWE in the UK.
All products are shipped locally and supported by our UK repair centre.
Even after the warranty period, we’ll do our best to assist with any issues you may encounter.
Responsive Customer Support
Responsive Customer Support
Need help?
We offer live chat support from 9AM–5PM, and our email support team is available 24/7—we’ll get back to you within 24 hours. We're here to help every step of the way.
Trusted After-Sales Support
Trusted After-Sales Support
Warranty & Repairs:
For non-human-related issues, we offer after-sales support and spare parts within 1 year.
If the issue arises after 1 year, parts can still be purchased at cost.
Heybike EC 1 Urban E-Bike
Removable battery
Equipped with the 36V 10Ah Samsung battery for more power and a longer range of up to 100 kilometres, the removable battery design offers additional riding options.
Light weight
Compact, lightweight and strong on the move, weighing just 19.2kg, it’s ideal for effortless mobility, whether you’re carrying it up the stairs or storing it on the go.
Sleek design
The aluminium frame weighs just 19.2 kg and combines style with functionality. Without welds, but with sleek lines, it offers the highest quality for carefree rides.
Specification
| Specs | |
| Motor | 250W Rear Hub Motor |
| Sensors | Pedal Sensor |
| Battery | 10Ah 36V Samsung Battery |
| Pedal Assist Modes | Eco, Tour, Sport |
| Drivetrain | Shimano 7-speed Drivetrain |
| Gear Range | 14-28T |
| Top Speed | 25km/h |
| Range | Up to 100 km (62 miles) |
| Battery Charging Time | 4 – 5 hours |
| Battery Weight | 5 lbs/2.2 kg |
| Bike’s Weight | 42 lbs/19.2 kg |
| Max Load | 330 lbs/150 kg |
| Brake | Hydraulic Disc Brakes |
|
*Actual performance will vary depending on temperature, road conditions, rider’s weight, etc |
Size
| M(cm) | L(cm) | |
| Suitable for riders | 160 – 180 | 165 – 190 |
| A. Seat tube | 46 | 50 |
| B. Head tube | 14 | 14 |
| C. Top tube | 55 | 55 |
| D. Maximum seat height | 105 | 107 |
| E. Chain stays | 45 | 45 |
| F. Minimum seat height | 73 | 73 |
| G. Handlebar height | 102 | 102 |
| H. Wheelbase | 108 | 108 |
| I. Total length | 180 | 180 |
What’s In The Box?
| What’s in the box? |
| A — Manual |
| B — E-bike frame (Battery included) |
| C — Bicycle wheels |
| D — Charger |
| E — Seat |
| F — Key*2 |
| G — Mudguard Set |
| H — Cable ties |
| I — Wrench*7 |
| J — Bicycle pedal*2 |
| K — charging cable |
| L — Screw cover*2 |
More Reasons to Love It
LCD Display
Compatible with the HEYBIKE app, which helps you navigate the route.
Integrated Rear Light
The EC 1 series features a rear light with wiring embedded in the frame – sleek, practical, and safe. Perfect for stylish rides.
Headlight
Adjustable multi-angle lighting for safe and distraction-free commuting.
Gears
The Shimano 7-speed drive is powerful, smooth and designed for high performance on all roads.
Anti-Puncture Tires
Versatile 700C*40C tires with anti-puncture technology for city, gravel and long-distance driving.
Concealed internal wiring
Internal wiring improves aesthetics, reduces wind resistance and minimizes the risk of accidents.
FAQ
Why should I choose Electric Phoenix?
Because we combine expert knowledge, UK-based stock, unbeatable value, and round-the-clock support. We make buying and owning an e-bike simple and stress-free.
Do you deliver across the UK?
Yes! We ship directly from our UK warehouses, with most orders dispatched the next working day.
What kind of support do you offer after purchase?
We provide a 1-year warranty and carry spare parts for quick service. Plus, our 24/7 UK-based team is always ready to help with any questions.
Are your prices competitive?
Absolutely. Thanks to strong supplier partnerships, we’re able to offer the best deals in the UK market — without compromising on quality or service.
How do I know which e-bike is right for me?
Simply reach out to us! Our experts will help match you with the perfect e-bike based on your needs, whether it’s for commuting, leisure, or off-road adventures.