Helio F - Artists Limited Edition
Helio F - Artists Limited Edition
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- 1–3 Days Delivery
- 30-Day Returns
- 365 Days Warranty
Authorised UK Seller
Authorised UK Seller
We are a UK-based company and an officially authorised representative of ENGWE in the UK.
All products are shipped locally and supported by our UK repair centre.
Even after the warranty period, we’ll do our best to assist with any issues you may encounter.
Responsive Customer Support
Responsive Customer Support
Need help?
We offer live chat support from 9AM–5PM, and our email support team is available 24/7—we’ll get back to you within 24 hours. We're here to help every step of the way.
Trusted After-Sales Support
Trusted After-Sales Support
Warranty & Repairs:
For non-human-related issues, we offer after-sales support and spare parts within 1 year.
If the issue arises after 1 year, parts can still be purchased at cost.
Helio F - Artists Limited Edition
Specification
| Electronics | |
| Motor: |
36V 250W Rear Hub Motor
|
| Sensor Type: | Torque Sensor |
| Display: |
LCD Left Mounted
|
| Battery: |
360Wh Lithium Battery
|
| Charger: |
42V 100-240V 2A
|
| Lights: |
Front: LED / Rear: LED with Braking Light
|
| Performance | |
| Max Speed: | 25 km/h |
| Max Torque: | 40 N·m |
| Range: |
Up to 80–120 km with PAS Mode
|
| Recharging Time: | 4–6 hours |
| Weight: | 18 kg |
| Components | |
| Frame: |
Aluminum Alloy 6061
|
| Tyres: |
Schwalbe Billy Bonkers 20'' × 2.0''
|
| Speed Gears: |
Shimano 8-Speed Gear
|
| Brake: |
TEKTRO Hydraulic Disc Brakes HD-T275
|
| Front Fork: |
Hydroformed Rigid Fork with Thru Axle
|
| Components | |
| Frame: |
Aluminum Alloy 6061
|
| Tyres: |
Schwalbe Billy Bonkers 20'' × 2.0''
|
| Speed Gears: |
Shimano 8-Speed Gear
|
| Brake: |
TEKTRO Hydraulic Disc Brakes HD-T275
|
| Front Fork: |
Hydroformed Rigid Fork with Thru Axle
|
Size
| A. Seat Tube: | 32.6 cm |
| B. Chainstay: | 42.5 cm |
| C. Effective Top Tube: | 59.5 cm |
| D. Head Tube: | 13.6 cm |
| E. Handlebar Height: | 107 cm |
| F. Minimum Seat Height: | 74 cm |
| G. Maximum Seat Height: | 103 cm |
| H. Wheelbase: | 96.8 cm |
| I. Total Length: | 151 cm |
What’s In The Box?
|
Manual Flyer x1
|
| Stickers x2 |
| Tools x7 |
|
Phone Mount x1
|
|
Decorative Tie x1
|
| Charger x1 |
|
Electric Bicycle x1
|
| Heybike Tag × 1 |
FAQ
Why should I choose Electric Phoenix?
Because we combine expert knowledge, UK-based stock, unbeatable value, and round-the-clock support. We make buying and owning an e-bike simple and stress-free.
Do you deliver across the UK?
Yes! We ship directly from our UK warehouses, with most orders dispatched the next working day.
What kind of support do you offer after purchase?
We provide a 1-year warranty and carry spare parts for quick service. Plus, our 24/7 UK-based team is always ready to help with any questions.
Are your prices competitive?
Absolutely. Thanks to strong supplier partnerships, we’re able to offer the best deals in the UK market — without compromising on quality or service.
How do I know which e-bike is right for me?
Simply reach out to us! Our experts will help match you with the perfect e-bike based on your needs, whether it’s for commuting, leisure, or off-road adventures.