Fiido C11 Smart City E-bike
Fiido C11 Smart City E-bike
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- 1–3 Days Delivery
- 30-Day Returns
- 365 Days Warranty
Authorised UK Seller
Authorised UK Seller
We are a UK-based company and an officially authorised representative of Fiido in the UK.
All products are shipped locally and supported by our UK repair centre.
Even after the warranty period, we’ll do our best to assist with any issues you may encounter.
Responsive Customer Support
Responsive Customer Support
Need help?
We offer live chat support from 9AM–5PM, and our email support team is available 24/7—we’ll get back to you within 24 hours. We're here to help every step of the way.
Trusted After-Sales Support
Trusted After-Sales Support
Warranty & Repairs:
For non-human-related issues, we offer after-sales support and spare parts within 1 year.
If the issue arises after 1 year, parts can still be purchased at cost.
Fiido C11 Smart City E-bike
A Proud Model That Listens
The Fiido C11 is a refined upgrade of the D4S, building on its praised performance and stability. We addressed key feedback—adding a removable battery and hydraulic disc brakes to enhance the ride.
Blending user insight with innovation, the C11 has emerged as a top-value city e-bike. As Fiido marks its 8th anniversary, the C11 represents a proud milestone in our journey.
Hydraulic disc brakes
Delivers better power, stability, adjustability, and performance than traditional mechanical brakes.
Long Range
Up to 90 km of range for worry-free exploration. Range extendable with extra batteries.
Removable Battery
The 500Wh removable battery enables easy charging anywhere.
Multi Accessories
Rear rack and optional front basket greatly enhance the e-bike’s versatility and practicality.
Specification
| DETAILS | |
| Model Name | C11 |
| Model Code | C11 |
| Net Weight | 24.5 kg |
| Payload | 120 kg |
| FRAMESET | |
| Frame |
700C aluminum alloy step-through city frame |
| Fork |
Suspension fork (40mm travel) with 100mm opening width |
| Headset |
Aluminum alloy bearing headset |
| E-SYSTEM | |
| Drive Unit | 500W |
| Battery | DMEGC/EVE 499.2Wh |
| Charger | 48V2A |
| Display | LCD 1.47 inch |
| DRIVETRAIN | |
| Rear Derailleur | SHIMANO TY300D |
| Shifters | 7-speed |
| Chain | KMC Z7 |
| Crank | Aluminum alloy 52T |
| Rear Cogs | 7-speed (14-28T) |
| Sensor | 12-magnet speed sensor |
| BRAKES | |
| Brakes |
Dual-piston hydraulic disc brake with power cut-off |
| Brake Levers | Hydraulic disc brake |
| WHEELS | |
| Front Hub |
Aluminum alloy double-bearing barrel axle hub (quick release front axle) |
| Rims |
Aluminum alloy double-layer rim |
| Spokes |
Stainless steel spokes with brass nipples |
| Tires | CST 27.6*1.57 |
| COMPONENTS | |
| Handlebar |
Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm) |
| Stem |
Aluminum alloy adjustable stem |
| Grips |
TPR non-slip handle grip (Length: about 130mm) |
| Saddle | VELO vacuum full-fit saddle |
| Seatpost |
Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm |
Size
|
All measurements provided in mm unless otherwise noted. |
|
| Rider heights | 5’1″ (155cm) – 6’5″ (195cm) |
| Wheel size | CST 700*40C |
| A-Seat tube | 450 |
| B-Seat tube angle | 73° |
| C-Head tube | 190 |
| D-Head angle | 70.5° |
| E-Top tube length | 605 |
| F-Standover height | 572 |
| G-BB drop | 68 |
| H-Rear Center | 468 |
| I-Wheelbase | 1115 |
| J-Reach | 398 |
| K-Stack | 676 |
| L-Maximum seat height | 1050 |
| M-Minimum seat height | 790 |
| N-Rear rack height | 755 |
| O-Total length | 1820 |
| P-Handlebar height | 1150 |
| Q-Handlebar length | 670 |
| R-Rear Rack Load | 25kg |
| S-Sear rack outer diameter length | 300 |
| T-Rear rack width | 128 |
What’s In The Box?
| Fiido C11*1 |
| Fenders*1 |
| User Manual*1 |
| Pedals*1 |
|
Open Spanner*1 |
| Allen Key*1 |
| Charger*1 |
| Rear Rack*1 |
| Kickstand*1 |
More Reasons to Love It
700C Puncture-Proof Tyres
Reflective sides on 700C tires boost visibility in dark.
Backlit LCD Display
Full-color display shows metrics, connects to watch for effortless activation.
Charging your phone
Concealed USB port for phone charging.
Strong torque motor
A 55Nm torque motor, ensuring exceptional power.
Brake Light
Auto-illuminating brake light ensures safety.
Loud Horn
Enhanced safety with loud, clear horn.
Headlight Swivels with Direction
Swiveling headlight delivers full visibility.
Enhanced 7-Speed Shifting
Compared to the 6-speed, the 7-speed system delivers smoother transitions, improved riding efficiency, and greater adaptability.
FAQ
Why should I choose Electric Phoenix?
Because we combine expert knowledge, UK-based stock, unbeatable value, and round-the-clock support. We make buying and owning an e-bike simple and stress-free.
Do you deliver across the UK?
Yes! We ship directly from our UK warehouses, with most orders dispatched the next working day.
What kind of support do you offer after purchase?
We provide a 1-year warranty and carry spare parts for quick service. Plus, our 24/7 UK-based team is always ready to help with any questions.
Are your prices competitive?
Absolutely. Thanks to strong supplier partnerships, we’re able to offer the best deals in the UK market — without compromising on quality or service.
How do I know which e-bike is right for me?
Simply reach out to us! Our experts will help match you with the perfect e-bike based on your needs, whether it’s for commuting, leisure, or off-road adventures.