Privacy Policy

What Personal Data We Collect and Why

Media Uploads

If you upload images to our website, we recommend avoiding files that contain embedded location data (EXIF GPS). Other visitors may download and extract this location data from images on the site.

Contact Forms

When you submit a contact form on our site, we collect the information you provide, along with your IP address and browser user agent string. This helps us detect and prevent spam.

Cookies

• Comments: If you leave a comment, you may opt to save your name, email address, and website in cookies. These are for your convenience, so you won’t need to re-enter your details next time. These cookies last for one year.

• Login Page: We set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

• User Login: When you log in, we set cookies to remember your login and display preferences.

  • Login cookies last 2 days.

  • “Remember Me” keeps you logged in for 2 weeks.

  • Screen preference cookies last 1 year.

  • Logging out removes login cookies.

• Post Editing: If you edit or publish an article, a cookie will be saved in your browser. It contains the post ID and expires after one day. No personal data is stored in this cookie.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website directly.

These external sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content—especially if you are logged into that third-party site.

Analytics

We use analytics tools, such as Google Analytics, to track website usage. These tools may collect information like your visit duration, pages viewed, and interactions. This data helps us enhance site performance and user experience.

Who We Share Your Data With

We do not share your personal data with third parties, except as necessary to:

• Process orders

• Provide customer support

• Comply with legal obligations

We may share data with trusted service providers, including payment processors and spam detection tools.

How Long We Retain Your Data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically.

• Registered Users: If you create an account, we store the personal information you provide in your user profile. You can view, edit, or delete this data anytime (except for your username). Website administrators can also access and manage this information.

Your Rights Over Your Data

If you have an account or have left comments on this site, you may request:

• A copy of the personal data we hold about you

• That we delete your personal data

Note: We may retain certain data for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be reviewed through an automated spam detection service.

Your Contact Information

If you have any questions about your data or wish to exercise your rights, please contact us at:
📧 support@electricphoenix.co.uk

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Additional Information

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption

• Secure data storage

• Access controls

What We Do in the Event of a Data Breach

If a data breach occurs, we will:

• Promptly notify affected users

• Take steps to contain and mitigate the breach

• Cooperate with authorities as required

Third-Party Data Sources

We may receive data from third parties, including:

• Payment providers

• Analytics platforms

• Marketing tools

Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling.

Industry Regulatory Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.